Job Description
Join our award-winning luxury hotel in Raleigh, NC and become part of an exceptional hospitality team! We're seeking dynamic Weekend Shift Specialists to deliver unforgettable guest experiences while enjoying competitive pay, premium benefits, and a vibrant work culture. Perfect for students, second-job seekers, or hospitality professionals seeking weekend flexibility. Apply now to elevate your career in the heart of Raleigh's thriving tourism scene!
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and valet stations
- Manage check-in/check-out processes with precision and efficiency
- Coordinate housekeeping and maintenance requests for guest rooms
- Handle guest inquiries and resolve issues with professionalism
- Execute weekend event setups and VIP guest arrangements
- Maintain strict security protocols and key control procedures
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Flexible weekend availability (Fri/Sat/Sun shifts)
- Strong communication and conflict resolution skills
- Ability to work in fast-paced, high-pressure environments
- Basic knowledge of hotel management systems (PMS)
- Valid North Carolina driver's license for valet positions
- Professional appearance and positive attitude
- Ability to lift 25 lbs for luggage assistance