Job Description
Embark on your hospitality career with Grand Hospitality Group! We're seeking enthusiastic Night Shift Front Desk Agents to be the welcoming heart of our Atlanta properties. No experience required—just your exceptional people skills and dedication to creating memorable guest experiences. Enjoy competitive pay, comprehensive training, and a supportive team environment while working during our most dynamic hours. Perfect for night owls looking to grow in the hospitality industry!
Responsibilities
- Efficiently check guests in/out using our property management system
- Handle guest inquiries, requests, and resolve concerns promptly
- Manage reservations and room assignments with precision
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Perform nightly audits and report generation
- Uphold brand standards through exceptional service delivery
Qualifications
- No prior experience required—training provided!
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and willingness to learn systems
- Flexible availability including nights, weekends, and holidays
- High school diploma or equivalent required
- Positive attitude and customer-first mindset