Job Description
Join our award-winning team at Grand Plaza Hotel, where we deliver exceptional hospitality experiences in the heart of San Antonio! We're seeking passionate weekend warriors to elevate our guest services. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in one of America's most vibrant cities. Perfect for students, parents, or anyone seeking weekend-only opportunities with growth potential. Apply today to become part of our family!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservations and optimize room availability across property systems
- Address guest inquiries promptly and resolve service issues with solutions-oriented approach
- Coordinate housekeeping and maintenance requests for seamless operations
- Process payments accurately and maintain secure cash handling procedures
- Execute thorough lobby and common area inspections throughout shifts
- Collaborate with dining and event teams for integrated guest experiences
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Fluent English communication with strong interpersonal skills
- Availability to work all weekend shifts (Sat/Sun) plus holidays
- Proficiency in property management systems (Opera, etc.)
- Ability to stand/walk for 8+ hours with lifting up to 30 lbs
- Texas Food Handler certification or ability to obtain within 30 days
- Background check and drug screening required