Job Description
Join the dynamic team at Grand Plaza Hotel Sacramento, where we prioritize employee growth and timely compensation! We're seeking passionate Hotel Staff to deliver exceptional guest experiences with weekly paychecks. Enjoy competitive benefits, flexible scheduling, and a vibrant work environment in California's capital city. Perfect for hospitality professionals seeking financial stability and career advancement opportunities.
Responsibilities
- Deliver exceptional guest service through check-in/check-out procedures and concierge support
- Manage room assignments and coordinate with housekeeping for optimal occupancy
- Handle guest inquiries, complaints, and special requests with professionalism
- Maintain accurate reservation systems and billing information
- Collaborate with dining and event teams for seamless guest experiences
- Uphold cleanliness and safety standards in all public areas
- Assist with training new staff members on hotel procedures
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic proficiency with reservation software and POS systems
- Valid California driver's license (if transportation duties required)
- Ability to lift 25 lbs and stand for extended periods
- High school diploma or equivalent required
- Food handling certification a plus