Job Description
Join our award-winning team at Grand Plaza Hotel in vibrant San Jose! We're seeking dedicated hospitality professionals to deliver exceptional guest experiences with weekly paychecks. Enjoy competitive wages, comprehensive benefits, and a supportive work environment in California's tech capital. Perfect for career-driven individuals seeking financial stability and growth opportunities in luxury hospitality.
Responsibilities
- Provide exceptional customer service to hotel guests in all departments
- Maintain cleanliness and operational standards of guest rooms and public areas
- Process guest check-ins/checkouts efficiently using hotel management systems
- Handle guest inquiries and resolve complaints promptly
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety and sanitation protocols
- Assist with event setup and special guest requests
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with POS systems
- Valid California driver's license (if driving required)
- Food Handler certification (for F&B roles)
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude and problem-solving mindset