Job Description
Join our award-winning team at Grandview Hotel & Resorts in Charlotte, NC! We're seeking passionate Hotel Staff for immediate weekly-pay positions. Enjoy competitive wages, flexible scheduling, and a vibrant work culture in the heart of Uptown Charlotte. Perfect for career-driven individuals seeking growth in hospitality.
As a cornerstone of our guest experience team, you'll deliver exceptional service while working alongside industry professionals. We offer comprehensive training, advancement opportunities, and weekly paychecks to support your financial stability. Discover why we're Charlotte's top employer in hospitality!
Responsibilities
- Deliver exceptional guest experiences through personalized check-in/check-out services
- Manage room assignments and coordinate housekeeping operations
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and maintain accurate financial records
- Collaborate with dining, maintenance, and event teams
- Uphold brand standards across all guest touchpoints
- Participate in daily briefings and training sessions
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic proficiency in hotel management software
- High school diploma or equivalent required
- Valid NC driver's license (if driving required)
- Ability to lift 25lbs and stand for extended periods