Job Description
Join Grand Hospitality Group, Tampa's premier luxury hotel chain, and accelerate your career with our weekly pay program! We're seeking dedicated hospitality professionals to deliver exceptional guest experiences in our stunning downtown location. Enjoy competitive wages, comprehensive benefits, and the opportunity to grow within our award-winning organization. Immediate openings available!
Responsibilities
- Deliver exceptional customer service to hotel guests across all departments
- Manage check-in/check-out processes efficiently using PMS systems
- Resolve guest inquiries and concerns with professionalism and empathy
- Maintain cleanliness and safety standards in guest rooms and common areas
- Collaborate with cross-functional teams to ensure seamless operations
- Upsell hotel amenities and services to enhance guest experiences
- Adhere to all brand standards and compliance regulations
Qualifications
- Minimum 1 year of hotel/hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic knowledge of hospitality software (Opera, etc.)
- Valid Florida driver's license (if required for position)
- High school diploma or equivalent required
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Exceptional problem-solving and multitasking abilities