Job Description
Join our award-winning team at Grand Plaza Hotel and thrive in a dynamic hospitality environment! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of Los Angeles. Enjoy competitive weekly pay, comprehensive benefits, and opportunities for career growth. As an equal opportunity employer, we celebrate diversity and welcome applicants from all backgrounds.
Why Work With Us?
- Weekly pay with direct deposit
- Free meals and uniform allowance
- Employee discounts on hotel services
- Health insurance and retirement plans
- Recognition programs for outstanding performance
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures efficientlyMaintain cleanliness standards in guest rooms and common areas
- Process reservations and manage booking systems
- Resolve guest inquiries and complaints promptly
- Collaborate with housekeeping, maintenance, and food service teams
- Adhere to safety and security protocols
Qualifications
- Minimum 1 year hotel or customer service experience
- Ability to work flexible shifts including nights/weekends
- Strong communication and problem-solving skills
- Basic computer proficiency with reservation systems
- Valid California driver's license (if required for role)
- Ability to lift 25 lbs and stand for extended periods
- Food Handler's Certificate (for food service roles)