Job Description
Join our award-winning hospitality team where your hard work is rewarded weekly! Grand Hotel Group is seeking passionate hotel staff for immediate positions in downtown Chicago. Enjoy competitive pay, flexible scheduling, and a vibrant work environment. Weekly paychecks ensure financial stability while you grow your career in the heart of Illinois' tourism hub.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge roles
- Manage check-in/check-out procedures and room assignments efficiently
- Handle guest inquiries, resolve complaints, and maintain high satisfaction standards
- Coordinate with maintenance and housekeeping teams for seamless operations
- Process payments and operate reservation systems accurately
- Uphold strict cleanliness and safety protocols throughout the facility
- Participate in training programs to enhance hospitality skills
Qualifications
- Minimum 6 months hotel or customer service experience preferred
- Strong communication and conflict resolution abilities
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and POS system knowledge
- High school diploma or equivalent required
- Valid Illinois driver's license (if transportation duties required)
- Ability to lift 25 lbs and stand for extended periods
- Fluency in English; Spanish a plus