Job Description
Are you a people person looking for a rewarding career in the heart of San Diego? Harbor View Inn & Suites is seeking a dynamic Front Desk Agent to join our growing team. We pride ourselves on providing exceptional guest experiences and offer weekly pay to our valued employees.
As a Front Desk Agent, you will be the face of our hotel. You will manage front desk operations, handle guest inquiries, and ensure our guests have a memorable stay in beautiful California. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for advancement.
Why Join Us?
- Weekly Payroll: Get paid on time, every week.
- Competitive Rates: Earn between $18.00 and $24.00 per hour.
- Great Location: Enjoy the sun and surf of San Diego.
- Career Growth: Opportunities for management training.
Don't miss this chance to advance your hospitality career in sunny San Diego. Apply today!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently using the hotel property management system.
- Process payments and handle cash, credit cards, and gift cards accurately.
- Manage reservations, room assignments, and special requests to maximize guest satisfaction.
- Answer phone calls and emails promptly, resolving inquiries or directing calls appropriately.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist with concierge services, including directions, restaurant recommendations, and local transportation.
- Handle guest complaints or issues with a calm and professional demeanor.
Qualifications
- High school diploma or GED required; hospitality certification is a plus.
- Previous experience in hotel front desk operations is preferred.
- Strong interpersonal and communication skills with a friendly demeanor.
- Ability to multitask effectively in a fast-paced environment.
- Basic computer proficiency and experience with Property Management Systems (PMS).
- Flexibility to work various shifts, including weekends, holidays, and evenings.
- Valid driver's license and clean driving record.