Job Description
Are you a hospitality professional looking for a rewarding career in the heart of San Francisco? Join our elite team at Grand Union Hotel & Spa, where we prioritize guest satisfaction and employee well-being. We are currently seeking dedicated individuals to join our front-of-house operations. Enjoy the convenience of weekly pay and the flexibility of shift work that fits your lifestyle. If you thrive in a dynamic environment and are passionate about delivering exceptional guest experiences, we want to meet you.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Manage front desk operations, including check-ins, check-outs, and efficient reservation management.
- Provide exceptional concierge services and local recommendations to enhance the guest experience.
- Respond to guest inquiries and resolve issues promptly to ensure high satisfaction ratings.
- Maintain a pristine lobby and common areas to reflect our premium brand standards.
- Assist with administrative tasks, such as data entry and payroll processing support.
Qualifications
- Previous experience in the hospitality or customer service industry is preferred.
- Strong communication and interpersonal skills with a focus on teamwork.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Proficiency in Microsoft Office and standard hotel management software.
- High school diploma or equivalent required.