Job Description
Join our award-winning Columbus hotel team and enjoy the financial security of weekly pay! Grand Plaza Hospitality is seeking passionate hospitality professionals to deliver exceptional guest experiences while advancing their careers in a dynamic environment. With competitive hourly rates, comprehensive benefits, and rapid advancement opportunities, this is your chance to thrive in the heart of Ohio's capital.
We value our team members and believe in rewarding excellence. As part of our family, you'll receive paid training, flexible scheduling, and a supportive work culture that prioritizes work-life balance. Plus, with weekly pay, you'll never have to wait for your hard-earned compensation!
Responsibilities
- Deliver exceptional guest service through personalized interactions and problem-solving
- Manage check-in/check-out processes efficiently using hotel management systems
- Maintain pristine guest rooms and public areas exceeding cleanliness standards
- Coordinate with housekeeping, maintenance, and food service teams
- Upsell premium services and amenities to enhance guest experiences
- Handle guest inquiries and resolve complaints promptly
- Adhere to all safety protocols and company procedures
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and POS system experience
- Physical ability to stand for extended periods and lift up to 25 lbs
- Valid Ohio driver's license (if driving required for position)
- Must pass background check and drug screening