Job Description
Join our award-winning team at Grand Capital Hotel in the heart of Washington DC! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in our dynamic hotel environment. No prior experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible shift schedules, and a supportive team culture. Perfect for students, career changers, or those seeking flexible work. Apply today and start your journey in DC's vibrant hospitality scene!
Responsibilities
- Deliver outstanding customer service to hotel guests across front desk, housekeeping, and food service areas
- Manage check-in/check-out processes efficiently using hotel management systems
- Maintain pristine room standards and public spaces according to brand specifications
- Assist with guest inquiries, resolve issues promptly, and coordinate with departments
- Adhere to safety protocols and emergency procedures during all shifts
- Collaborate with cross-functional teams to ensure seamless operations
- Complete daily tasks with attention to detail and time management
Qualifications
- No prior hotel experience required – full training provided
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and comfort with learning new systems
- Strong problem-solving abilities and customer service mindset
- Physical stamina to stand/walk for extended periods
- Valid work authorization in the United States