Job Description
Welcome to Grand Plaza Hotels & Resorts, where we pride ourselves on delivering exceptional guest experiences in the heart of the Windy City. We are currently launching an urgent hiring initiative to expand our elite Housekeeping team. If you take pride in creating pristine, welcoming environments and are looking for a rewarding career in the hospitality industry, this is the perfect opportunity for you.
Our commitment to our staff includes competitive compensation, comprehensive benefits packages, and a supportive work culture that values your hard work. Join us and become part of a team dedicated to excellence in every corner of our luxury properties.
Responsibilities
- Maintain the cleanliness and sanitary condition of guest rooms, corridors, and public areas to the highest industry standards.
- Make beds, change linens, and replenish amenities (soap, shampoo, etc.) in guest suites.
- Perform thorough dusting, vacuuming, and polishing of furniture and fixtures.
- Clean and sanitize bathrooms, including toilets, sinks, showers, and mirrors.
- Monitor and report maintenance issues, such as broken fixtures or safety hazards, to the engineering department.
- Handle lost and found items with discretion and report them to the management office.
- Fold, sort, and store laundry according to established protocols.
- Interact politely with guests and respond to special requests in a timely manner.
Qualifications
- High school diploma or GED is preferred.
- Previous housekeeping or custodial experience is a plus but not required for our immediate openings.
- Ability to stand, walk, bend, and lift heavy objects (up to 50 lbs) for extended periods.
- Strong attention to detail and a commitment to cleanliness.
- Excellent time management skills and the ability to prioritize tasks efficiently.
- Reliable, punctual, and able to work flexible shifts, including weekends and holidays.
- Basic English proficiency for effective communication with guests and staff.