Job Description
Join Miami's premier hospitality team with daily pay flexibility! Grand Miami Hotel seeks energetic Hotel Front Desk Agents to deliver exceptional guest experiences in our oceanfront property. Enjoy competitive hourly wages with same-day pay options, comprehensive benefits, and career growth opportunities in the heart of South Beach.
We value professionalism, local knowledge, and a passion for service. Perfect for students, travelers, and hospitality professionals seeking immediate compensation. Apply now to become part of our award-winning team!
Responsibilities
- Manage seamless guest check-in/check-out processes using PMS systems
- Handle guest inquiries, reservations, and payment transactions accurately
- Coordinate housekeeping, maintenance, and concierge services
- Resolve guest concerns promptly with solution-oriented approaches
- Maintain front desk operations and documentation standards
- Collaborate with dining and event teams for guest requests
- Uphold brand standards through professional appearance and conduct
Qualifications
- Minimum 1 year hospitality/customer service experience
- Proficiency in hotel management software (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid Florida driver's license preferred
- Basic knowledge of Miami tourism and attractions
- High school diploma or equivalent required
- Authorized to work in the United States