Job Description
Join our dynamic team as an Immediate Hire Front Desk Agent in the heart of Minneapolis! We're seeking energetic professionals to provide exceptional guest experiences during flexible shift schedules. Enjoy competitive pay, comprehensive training, and the opportunity to work in a vibrant hospitality environment. Perfect for those seeking flexible hours with immediate start dates.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and professionalism
- Handle reservations, billing inquiries, and payment processing
- Coordinate with housekeeping and maintenance departments
- Resolve guest concerns promptly and escalate when necessary
- Maintain accurate guest records and security protocols
- Operate property management systems and communication tools
- Assist with valet services during peak shift hours
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 6+ months customer service or front desk experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency in property management systems (e.g., Opera, Fidelio)
- Basic math and cash handling abilities
- Valid driver's license for valet responsibilities
- Ability to stand for extended periods