Job Description
Start Your Career in Luxury Hospitality Today
We are looking for enthusiastic, service-oriented individuals to join our dynamic team in Austin. We offer immediate hiring opportunities for Front Desk Associates and Guest Service roles. Even if you have no prior experience, our premium training program will equip you with the skills you need to excel in the hotel industry.
Join a company that values your growth and offers a competitive compensation package including tips.
Responsibilities
- Greet all guests warmly and assist with check-in and check-out procedures efficiently.
- Answer phone calls and emails promptly, providing accurate information about hotel services.
- Maintain a pristine and organized front desk area and lobby.
- Resolve guest inquiries and complaints with patience and professionalism.
- Collaborate with housekeeping and maintenance teams to ensure a seamless guest experience.
- Process payments and handle cash transactions with strict accuracy.
Qualifications
- No prior hospitality experience is required; we teach you everything.
- Must be at least 18 years of age.
- Strong interpersonal communication skills and a positive attitude.
- Ability to stand for extended periods and work a flexible schedule, including weekends and holidays.
- Reliable transportation is a must.