Job Description
Are you a dedicated hospitality professional seeking an immediate opportunity in the heart of El Paso? Sun City Hospitality Management is looking for an experienced and charismatic Hotel Manager to lead our operations. We pride ourselves on delivering world-class service and creating memorable guest experiences in the vibrant West Texas region.
As the Hotel Manager, you will be the face of our brand, overseeing daily operations, staff management, and guest relations. We offer a competitive salary package, comprehensive health benefits, and a supportive team environment.
Responsibilities
- Oversee the daily operations of the hotel, ensuring high standards of cleanliness, safety, and hospitality.
- Manage front desk operations, guest check-ins/check-outs, and resolve any guest complaints or issues immediately.
- Supervise and train housekeeping and maintenance staff to maintain premium property standards.
- Monitor financial performance, including revenue management, budget adherence, and cost control.
- Develop and implement marketing strategies to increase occupancy rates and guest loyalty.
- Foster a positive work culture that encourages teamwork and professional development among employees.
- Coordinate with vendors and suppliers to ensure quality service and timely deliveries.
Qualifications
- Minimum of 3-5 years of progressive experience in hotel management or a similar role.
- Proven track record of increasing guest satisfaction scores and managing hotel revenue.
- Strong leadership and interpersonal communication skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- High school diploma or GED required; Bachelor's degree in Hospitality or Business preferred.
- Valid driver's license and background check clearance.