Job Description
Join our award-winning team at the heart of Manhattan! We're seeking dynamic individuals to fill immediate hotel shift positions across our luxury property. Whether you're a night owl or an early bird, we have flexible shift options to match your lifestyle. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in one of the world's most vibrant cities.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and safety standards in public areas
- Collaborate with cross-functional teams during peak hours
- Process payments and manage cash handling procedures
- Adhere to all hotel security and emergency protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability to work nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to stand for extended periods and lift 25 lbs
- Basic computer proficiency and POS system knowledge
- Valid NYC Food Handler's Certificate (or willingness to obtain)
- Positive attitude under pressure