Job Description
Join Cleveland's premier hospitality destination! Grand Plaza Hotel is urgently seeking passionate hotel staff to fill immediate openings in our dynamic team. Enjoy competitive pay, flexible schedules, and rapid onboarding. Perfect for career starters and experienced hospitality professionals. Apply today and start your rewarding journey in luxury guest services!
Responsibilities
- Deliver exceptional guest experiences through personalized service
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness and operational standards in public areas
- Collaborate with cross-department teams for seamless operations
- Process payments and manage billing transactions
- Assist with event setup and guest amenities coordination
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- High school diploma or equivalent required
- Valid Ohio driver's license (if applicable to role)
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude with problem-solving mindset