Job Description
Join our award-winning luxury hotel in the heart of Milwaukee! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and a vibrant downtown location. Immediate openings for motivated team members ready to grow their careers in hospitality.
Responsibilities
- Deliver exceptional customer service to hotel guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve complaints promptly
- Maintain cleanliness of guest areas and facilities
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash transactions
- Adhere to safety and sanitation protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency
- Problem-solving abilities under pressure
- Valid Wisconsin driver's license (if driving required)
- Ability to lift 25 lbs repeatedly
- Must pass background check