Job Description
We are looking for dedicated professionals to join our award-winning team at The San Jose Grand Hotel. If you are seeking immediate employment and a chance to work in a dynamic environment, we have exciting opportunities available right now.
Why Choose Us?
- Competitive hourly pay ranging from $22.00 to $28.00.
- Immediate start dates for qualified candidates.
- Comprehensive health benefits and paid time off.
- Opportunities for career advancement within a luxury brand.
Join us and provide world-class service to our guests every day.
Responsibilities
- Execute efficient check-in and check-out procedures while ensuring a warm welcome for every guest.
- Manage phone lines, respond to emails, and handle reservation inquiries with precision.
- Assist guests with local recommendations, directions, and concierge services.
- Maintain the front desk area and lobby to ensure a pristine appearance.
- Process payments accurately and resolve guest complaints with a positive attitude.
- Collaborate with housekeeping and maintenance to address guest requests promptly.
Qualifications
- High school diploma or GED required; hospitality degree preferred.
- Previous experience in a hotel or customer service role is highly desirable.
- Proficiency in hotel management software and Microsoft Office Suite.
- Exceptional communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.