Job Description
Join our award-winning Virginia Beach hotel team and launch your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences in our oceanfront property. Enjoy competitive pay, flexible schedules, and rapid advancement opportunities. Perfect for energetic professionals ready to make an immediate impact. Apply today and start tomorrow!
Responsibilities
- Deliver outstanding guest service through personalized check-in/out processes
- Manage reservations and optimize room assignments using PMS systems
- Handle guest inquiries and resolve issues with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Execute upselling strategies to enhance guest satisfaction
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of hotel management software (Opera, etc.)
- High school diploma or equivalent required
- Valid driver's license (for property shuttle operations)
- Ability to stand/walk for extended periods