Job Description
Join our dynamic team at Grand Hospitality Group as a Local Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences in the heart of Columbus. With weekly pay and no prior experience required, this is your perfect entry into the hospitality industry. Enjoy competitive compensation, flexible scheduling, and a supportive work environment where your growth is prioritized. Apply today and start your rewarding career journey!
Responsibilities
- Provide warm, professional greeting to all guests and visitors
- Manage check-in/check-out procedures efficiently using hotel software
- Answer phone calls and manage communications professionally
- Assist with guest inquiries, requests, and issue resolution
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest needs
- Uphold cleanliness and organization of the front desk area
Qualifications
- No experience required – we provide comprehensive training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to customer service excellence
- Reliable transportation and punctuality
- Must be available to work weekends and holidays