Job Description
Join Austin's premier hospitality destination as a Front Desk Agent at our downtown boutique hotel! We're seeking a charismatic professional to deliver exceptional guest experiences while showcasing the vibrant culture of the Live Music Capital. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement in a dynamic team environment.
Responsibilities
- Deliver personalized check-in/check-out experiences with warm hospitality
- Manage reservations, room assignments, and guest inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping, maintenance, and security teams
- Upsell hotel amenities and local experiences
- Resolve guest concerns promptly and professionally
Qualifications
- 1+ years front desk or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with hotel management systems (e.g., Opera, PMS)
- Ability to multitask in fast-paced environments
- Valid Texas driver's license and reliable transportation
- Availability for flexible shifts including nights/weekends
- Basic math and cash handling skills