Job Description
Join our award-winning luxury waterfront hotel as a Night Auditor and become the guardian of our overnight operations. This premium role combines front desk excellence with financial reconciliation in a dynamic 11 PM - 7 AM shift. Enjoy complimentary parking, meal benefits, and career advancement opportunities in one of Jacksonville's most iconic hospitality destinations. We're seeking a detail-oriented professional who thrives in independent environments while maintaining our impeccable service standards.
Responsibilities
- Manage guest check-ins/check-outs with 24/7 professionalism
- Balance daily transactions and generate accurate financial reports
- Address guest inquiries and resolve overnight issues with discretion
- Monitor security systems and respond to emergency protocols
- Coordinate with housekeeping and maintenance teams
- Update reservation systems and manage room status
- Prepare end-of-day reports for management review
Qualifications
- 2+ years hotel front desk or audit experience
- Proficiency with Opera or similar PMS software
- Exceptional problem-solving and conflict resolution skills
- Strong accounting and reconciliation abilities
- Valid Florida driver's license (for valet coordination)
- Ability to work independently during overnight hours
- Flexible schedule availability including weekends/holidays
- Basic knowledge of Jacksonville tourism landscape preferred