Job Description
Join our dynamic Atlanta hospitality team as a Front Desk Agent! We're seeking energetic individuals to deliver exceptional guest experiences during weekend shifts. No prior experience is required – we provide comprehensive training to launch your career in the thriving hospitality industry. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury hotel chain.
Responsibilities
- Warmly welcome and check-in/check-out guests with efficiency and professionalism
- Manage room reservations and availability using our property management system
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Exceptional customer service orientation
- Basic computer proficiency and comfort with technology
- Strong communication and problem-solving abilities
- Ability to work independently and as part of a team
- Flexibility to work weekends and holidays
- Positive attitude and willingness to learn