Job Description
Join our award-winning luxury hotel in the heart of Phoenix! We're seeking a dedicated Night Auditor to ensure seamless overnight operations while delivering exceptional guest experiences. This crucial role combines financial precision with personalized service during evening hours. Enjoy competitive pay, comprehensive benefits, and a dynamic team environment in one of Arizona's most vibrant cities.
Responsibilities
- Manage end-of-day financial reconciliations and generate daily reports
- Check in/out guests during overnight hours with efficiency and warmth
- Respond to guest inquiries and resolve issues promptly
- Oversee security protocols and emergency procedures
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Prepare hotel for daytime operations
Qualifications
- Previous hotel or hospitality experience required
- Strong attention to detail and numerical accuracy
- Exceptional customer service skills
- Ability to work independently with minimal supervision
- Proficient in hotel management systems (e.g., Opera, Delphi)
- Flexibility to work evenings and weekends
- Basic accounting knowledge preferred
- Valid Arizona driver's license