Job Description
Join our award-winning team at Seaside Hospitality Group as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences at our premier oceanfront property. This immediate hire opportunity offers competitive pay, flexible scheduling, and career advancement in Virginia Beach's vibrant hospitality scene. If you're passionate about service and ready to start immediately, apply today!
Responsibilities
- Check guests in/out efficiently using PMS systems
- Manage reservations and room assignments
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate billing records
- Coordinate housekeeping and maintenance requests
- Upsell hotel amenities and local attractions
- Maintain security protocols and guest confidentiality
Qualifications
- Minimum 1 year hospitality/customer service experience
- Proficiency with hotel management software (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling proficiency
- Valid driver's license and reliable transportation
- Ability to stand for extended periods