Job Description
Join our prestigious downtown San Francisco hotel as a Night Auditor and become the guardian of our guests' comfort during twilight hours. This pivotal role blends financial precision with exceptional hospitality in a 24/7 luxury environment. You'll manage late-night check-ins, reconcile daily transactions, and ensure seamless operations while our city sleeps. Perfect for detail-oriented professionals seeking a non-traditional schedule in one of America's most vibrant destinations.
Responsibilities
- Perform end-of-day reconciliation of guest accounts and POS transactions
- Manage late-night guest check-ins and check-outs with personalized service
- Oversee security protocols and respond to emergency situations
- Process payments and generate daily financial reports
- Coordinate with housekeeping and maintenance teams for urgent requests
- Update room status in property management system in real-time
- Act as primary point of contact for overnight guest inquiries
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency with Opera or similar property management systems
- Strong mathematical aptitude and attention to detail
- Ability to remain calm during high-pressure situations
- Excellent communication and problem-solving skills
- Flexible availability including weekends and holidays
- Basic knowledge of San Francisco tourism attractions
- Valid California driver's license preferred