Job Description
Join our award-winning team at the Grand Seattle Hotel! We're seeking a dedicated Night Auditor to ensure seamless overnight operations while delivering exceptional guest experiences. This full-time position offers competitive pay, comprehensive benefits, and opportunities for career growth in Seattle's vibrant hospitality scene. If you thrive in dynamic environments and possess meticulous attention to detail, we want to meet you!
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/check-outs and handle payment transactions
- Perform daily reconciliation of accounts and financial reports
- Respond to guest inquiries and resolve service issues promptly
- Monitor security systems and ensure property safety protocols
- Coordinate with housekeeping and maintenance teams
- Prepare end-of-day reports for management review
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency with hotel management software (e.g., Opera, Amadeus)
- Strong cash handling and reconciliation skills
- Exceptional customer service and problem-solving abilities
- Ability to work independently and prioritize tasks
- Flexible availability including nights, weekends, and holidays
- High school diploma or equivalent required