Job Description
Join our award-winning luxury hotel in the heart of Downtown Dallas! We're seeking a detail-oriented Night Auditor to ensure exceptional overnight operations and guest experiences. This pivotal role combines front desk excellence with financial reconciliation in a dynamic 24/7 environment. Enjoy competitive pay, comprehensive benefits, and the opportunity to work with a world-class hospitality team.
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Perform daily reconciliation of guest accounts and financial transactions
- Handle check-ins/check-outs with precision and personalized service
- Respond to guest inquiries and resolve issues promptly
- Oversee security protocols and emergency procedures
- Prepare operational reports for morning management team
- Maintain accurate records of room status and guest preferences
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in Opera or PMS systems
- Exceptional attention to detail and numerical accuracy
- Strong problem-solving and conflict resolution skills
- Flexible schedule availability including weekends/holidays
- Basic knowledge of hotel accounting procedures
- Texas Food Handler/Seller certification preferred
- Valid Texas driver's license (for errands if needed)