Job Description
Join our dynamic team at Grand Plaza Hotel, Jacksonville's premier luxury destination! We're seeking a dedicated Night Auditor to manage overnight operations with precision and professionalism. This shift-based role is perfect for detail-oriented individuals who thrive in a fast-paced environment while ensuring exceptional guest experiences during evening hours.
As a key member of our hospitality team, you'll balance financial accuracy with personalized service, making every guest feel valued. Enjoy competitive pay, comprehensive benefits, and the opportunity to grow within our award-winning hotel chain. Apply now to become part of Jacksonville's hospitality excellence!
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/check-outs efficiently using hotel management systems
- Reconcile daily transactions and prepare accurate financial reports
- Address guest inquiries and resolve service issues promptly
- Monitor security systems and ensure property safety protocols
- Coordinate with housekeeping and maintenance teams for operational needs
- Perform end-of-day balancing and deposit preparation
Qualifications
- Previous hotel front desk or night audit experience required
- Proficiency with property management systems (Opera, Fidelio)
- Strong mathematical aptitude and attention to detail
- Exceptional customer service and problem-solving skills
- Ability to work independently during overnight shifts
- Valid Florida driver's license (for property inspections)
- Flexible availability including weekends and holidays
- High school diploma or equivalent; hospitality degree preferred