Job Description
Join our prestigious Grand Capital Hotel team as a Night Auditor and become the guardian of our guests' comfort during the overnight hours. This critical role ensures seamless operations while our city sleeps, offering a unique opportunity to thrive in Washington DC's vibrant hospitality scene. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your attention to detail shines.
Responsibilities
- Manage guest check-ins/check-outs efficiently using Opera PMS system
- Handle cash transactions, foreign currency exchanges, and night audit reports
- Respond to guest inquiries and resolve service issues with professionalism
- Coordinate with housekeeping and security teams for operational continuity
- Maintain accurate financial records and daily reconciliation
- Conduct safety inspections and emergency response protocols
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in property management systems (Opera preferred)
- Strong cash handling and reconciliation skills
- Exceptional problem-solving and customer service abilities
- Ability to work independently during overnight shifts
- Valid DC hospitality license or willingness to obtain
- Flexibility to work weekends and holidays