Job Description
Join our vibrant team at Grand Hotel Raleigh as a Night Auditor! We're seeking enthusiastic individuals to deliver exceptional guest experiences during overnight hours. No prior experience is required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is our priority. Be part of Raleigh's hospitality scene while working when it suits your lifestyle!
Responsibilities
- Manage guest check-ins/checkouts with efficiency and professionalism
- Handle guest inquiries and resolve issues promptly
- Perform nightly audit procedures ensuring financial accuracy
- Monitor security systems and respond to emergency situations
- Process payments and manage cash handling procedures
- Prepare daily reports and operational summaries
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and service excellence
Qualifications
- No experience required – training provided
- Exceptional customer service mindset
- Strong attention to detail and organizational skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work independently during overnight hours
- Valid North Carolina driver's license preferred
- Flexibility to work weekends and holidays
- Positive attitude and team player mentality