Job Description
Join our prestigious 5-star downtown hotel as a Night Auditor and become the guardian of our guests' nocturnal experiences. We're seeking a detail-oriented professional to manage overnight operations while ensuring exceptional service during the vibrant New Orleans nightlife. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to experience the city's charm after dark. Apply now to be part of our award-winning hospitality team!
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Perform accurate nightly audits of guest accounts and financial transactions
- Handle guest check-ins/check-outs with precision and warmth
- Respond to emergency situations and guest inquiries promptly
- Coordinate with security and maintenance teams for facility safety
- Prepare daily reports and manage cash handling procedures
- Uphold brand standards through consistent service excellence
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in property management systems (e.g., Opera, Amadeus)
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexible schedule availability including weekends/holidays
- High school diploma or equivalent required
- Valid Louisiana hospitality certification preferred