Job Description
Join our award-winning team at Grand Plaza Hotel, where we redefine hospitality excellence! We're seeking a dedicated Night Auditor to ensure seamless overnight operations while delivering exceptional guest experiences. This critical role combines financial precision with personalized service in our vibrant downtown location. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in El Paso's premier hospitality destination.
Responsibilities
- Manage guest check-ins/check-outs with efficiency and warmth during overnight hours
- Handle financial transactions, including cash handling and reconciliation of daily reports
- Monitor security systems and respond to guest emergencies promptly
- Address guest inquiries and resolve service issues with exceptional professionalism
- Coordinate with housekeeping and maintenance teams for overnight operations
- Perform daily audits of front desk systems and financial documentation
Qualifications
- Minimum 1 year hotel front desk or night shift experience
- Proficient in property management systems (e.g., Opera, Fidelio)
- Strong mathematical aptitude and attention to detail
- Excellent communication skills in English and Spanish preferred
- Ability to work independently with minimal supervision
- Valid Texas driver's license and reliable transportation
- Flexible availability including weekends and holidays