Job Description
Join our award-winning hospitality team as an Entry Level Front Desk Agent! No experience needed – we provide comprehensive training to launch your career in guest services. You'll be the first point of contact for guests, delivering exceptional experiences while working in a dynamic, team-oriented environment. This role offers growth opportunities and competitive benefits including health insurance, paid time off, and employee discounts.
Responsibilities
- Check guests in/out using hotel management systems
- Manage reservations and room assignments
- Answer phone inquiries and provide local recommendations
- Process payments and maintain accurate records
- Resolve guest complaints with professionalism
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and customer-first mindset
- Ability to work flexible shifts including weekends
- Attention to detail and organizational skills
- No prior experience required (training provided)
- Must pass background check