Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic, guest-focused individuals to be the first point of contact for our luxury hotel guests. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and a supportive work environment in the heart of downtown Dallas.
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve concerns promptly and professionally
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards and maintain a pristine lobby environment
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency and willingness to learn new systems
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including weekends and holidays
- Texas state ID or driver's license