Job Description
Are you detail-oriented and thrive in a high-paced environment? The Park Avenue Grand Hotel is seeking a dedicated Night Auditor to join our elite hospitality team in the heart of New York City.
As a Night Auditor, you will be the face of our hotel during the quiet hours, ensuring that our front desk operations run seamlessly while maintaining the highest standards of guest satisfaction. This is a perfect opportunity for those seeking a stable, full-time shift work schedule.
Why Join Us?
- Competitive hourly wage ($22.00 - $28.00).
- Comprehensive health, dental, and vision insurance.
- Employee discount on dining and hotel services.
- Opportunity for career growth within a luxury brand.
Responsibilities
- Manage front desk operations during the night shift, including check-ins, check-outs, and luggage handling.
- Perform nightly financial reconciliation, including balancing the PMS (Property Management System) and preparing daily reports.
- Assist guests with inquiries, requests, and problem resolution with a focus on luxury service.
- Conduct security rounds of the hotel premises to ensure guest and staff safety.
- Monitor and maintain the cleanliness and appearance of the lobby and public areas.
- Handle cash transactions and credit card processing accurately.
Qualifications
- High school diploma or GED required; associate degree in hospitality or business preferred.
- Previous experience in a hotel front desk or hospitality role is highly desirable.
- Proficiency in computer systems (Opera/Maiden) and Microsoft Office Suite.
- Strong mathematical skills and attention to detail for financial accuracy.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Excellent communication and interpersonal skills.