Job Description
Join our award-winning team at Grand Plaza Hotel, San Jose's premier luxury destination! We're seeking a dedicated Night Auditor to ensure seamless overnight operations while delivering exceptional guest experiences. This critical role combines financial precision with hospitality excellence in our vibrant downtown location. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in California's innovation capital.
Responsibilities
- Perform end-of-day reconciliation of daily transactions and financial reports
- Manage check-in/check-out processes for late-night guests
- Monitor security systems and respond to emergency protocols
- Handle guest inquiries with professionalism and discretion
- Prepare daily management reports and financial summaries
- Coordinate with housekeeping and maintenance teams
- Execute opening/closing procedures for front desk operations
Qualifications
- Previous hotel front desk or night audit experience required
- Proficiency in property management systems (Opera preferred)
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and communication skills
- Ability to work independently during overnight shifts
- Valid California driver's license (for errands if needed)
- Flexibility to work weekends and holidays
- Basic knowledge of hotel safety procedures