Job Description
Are you a detail-oriented professional looking for a stable immediate hire opportunity in the hospitality industry? Fort Worth Hospitality Solutions is seeking a dedicated Night Auditor to join our growing team. We pride ourselves on providing exceptional guest experiences and maintaining top-tier facilities in the heart of Fort Worth.
In this key role, you will be responsible for the smooth operation of the hotel during the overnight shift, including guest check-ins, handling reservations, and performing financial reconciliations. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you.
Responsibilities
- Manage front desk operations, including check-ins, check-outs, and wake-up calls.
- Perform daily financial reconciliations, including night audit reports and cash handling.
- Address guest inquiries, complaints, and requests promptly and professionally.
- Ensure the security and safety of the property and guests during the overnight shift.
- Monitor and maintain cleanliness of the lobby and common areas.
- Assist with administrative tasks such as mail sorting and filing.
Qualifications
- High school diploma or GED required.
- Previous experience in a hotel front desk or hospitality role is preferred.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Strong computer skills and proficiency with Property Management Systems (PMS).
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational abilities.