Job Description
Join our award-winning downtown San Jose luxury hotel as a Night Auditor and become the guardian of our guests' midnight experiences. This critical overnight shift combines financial precision with exceptional hospitality in the heart of Silicon Valley's vibrant nightlife district. You'll manage end-of-day reconciliation while providing personalized service to late-arriving business travelers and international guests. Our state-of-the-art property offers complimentary airport transfers, gourmet dining, and access to exclusive guest amenities. Enjoy competitive benefits including health insurance, 401K matching, and complimentary room nights worldwide. Perfect detail-oriented professionals seeking stable overnight employment with growth opportunities into management.
Responsibilities
- Perform daily end-of-day reconciliation of guest accounts and cash handling procedures
- Check in/out guests during overnight hours with personalized service excellence
- Monitor security systems and respond to emergency protocols
- Manage reservation systems and modify bookings for next-day operations
- Prepare financial reports and audit trail documentation for accounting team
- Coordinate with housekeeping and engineering teams for overnight maintenance
- Assist guests with special requests using multilingual communication skills
Qualifications
- Minimum 2 years hotel front desk or night audit experience required
- Proficiency in Opera PMS or similar hotel management software
- Advanced knowledge of financial reconciliation procedures
- Exceptional problem-solving abilities during high-pressure situations
- Valid California driver's license with clean driving record
- Flexible availability including weekends, holidays, and overnight shifts
- Professional appearance and strong command of English language
- Ability to stand for extended periods and lift up to 25 lbs