Job Description
Join our award-winning luxury hotel in the heart of San Francisco's vibrant Union Square district. We're seeking a dedicated Night Auditor to manage overnight operations while delivering exceptional guest experiences. This full-time shift-based position offers competitive compensation, comprehensive benefits, and career growth opportunities within a renowned hospitality group.
What We Offer: Health insurance, 401(k) matching, employee discounts, complimentary meals, and paid time off. Work in a stunning environment with modern amenities and a supportive team culture.
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/check-outs and handle billing inquiries
- Conduct nightly audits of financial transactions and reports
- Address guest concerns and resolve issues with professionalism
- Coordinate with housekeeping and security teams for operational efficiency
- Monitor security systems and respond to emergencies per protocol
- Prepare end-of-day reports for management review
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Strong proficiency with Opera/PMS systems
- Excellent problem-solving and communication skills
- Ability to work independently during overnight shifts
- Basic accounting knowledge and attention to detail
- Flexible availability including weekends and holidays
- High school diploma or equivalent required
- ServSafe certification preferred