Job Description
Experience the vibrant energy of South Beach as part of our world-class team at The Setai Miami. We are seeking a detail-oriented and professional Night Auditor to join our Front Office department.
In this unique role, you will bridge the gap between front desk operations and back-office administration. You will ensure our guests enjoy a seamless check-in/check-out experience while maintaining accurate financial records during the overnight shift.
If you thrive in a fast-paced luxury environment and are looking for a stable schedule with rotating shifts, we want to meet you.
Responsibilities
- Perform front desk duties including check-ins, check-outs, and wake-up calls.
- Conduct night audits, balancing all accounts, and preparing daily financial reports.
- Monitor building security systems and safety protocols.
- Manage phone inquiries and correspondence professionally.
- Resolve guest complaints or issues during quiet hours efficiently.
- Ensure the lobby and public areas are maintained to luxury standards.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in hospitality, preferably in a luxury hotel setting.
- Strong knowledge of basic accounting principles and PMS (Property Management Systems).
- Excellent verbal and written communication skills in English.
- Ability to work rotating shifts, including nights and weekends.
- Proficient in Microsoft Office Suite.