Job Description
Join our award-winning team at Grand Plaza Hotels as a Night Auditor! We're seeking enthusiastic individuals to start their hospitality careers with us. No prior experience is required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in the heart of Los Angeles. As a Night Auditor, you'll be the face of our hotel during the overnight shift, ensuring exceptional guest experiences while maintaining smooth operations. Our supportive environment values teamwork and personal growth, making this the perfect launchpad for your hospitality journey.
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve issues promptly
- Perform end-of-day financial reconciliations and reporting
- Monitor security systems and respond to emergencies
- Prepare daily reports for management review
- Maintain accurate guest records and billing information
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 30+ WPM preferred)
- Ability to work independently and make decisions
- Flexible availability including weekends and holidays
- Customer service mindset with problem-solving abilities
- Must be 18+ years old and authorized to work in the US