Job Description
Elevate Guest Experiences at Grand Horizon Hotels
Are you a dedicated professional looking for flexible work in the hospitality industry? Grand Horizon Hotels is currently seeking a Part-Time Hospitality Associate to join our dynamic team in Los Angeles. We pride ourselves on delivering world-class service and creating unforgettable stays for our guests.
In this role, you will be the face of our brand, ensuring every visitor feels welcomed and valued. We offer a supportive environment, competitive pay, and opportunities for professional growth within the hospitality sector.
Why Join Us?
- Competitive hourly rate ($18 - $22).
- Flexible scheduling to fit your lifestyle.
- Employee discounts on hotel stays and dining.
- Comprehensive training programs.
Responsibilities
- Guest Relations: Greet guests warmly upon arrival, manage check-in and check-out processes with efficiency and a smile.
- Front Desk Support: Answer incoming calls and emails, respond to guest inquiries regarding local attractions and hotel amenities.
- Maintain Standards: Keep the lobby, reception area, and common spaces immaculate and organized at all times.
- Event Assistance: Support banquet staff during large events by setting up tables, serving refreshments, and ensuring guest satisfaction.
- Administrative Tasks: Process payments, handle cash transactions accurately, and update guest profiles in the property management system.
Qualifications
- Education: High school diploma or equivalent required; experience in hospitality is a plus.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Must be available to work weekends, holidays, and varying shifts as needed.
- Technical Skills: Basic computer proficiency and familiarity with property management software (e.g., Opera, FrontDesk) is preferred.
- Professionalism: Ability to maintain a professional demeanor and handle guest complaints with empathy and grace.