Job Description
Join our award-winning luxury hotel as a Night Auditor and become the guardian of our guests' comfort during the overnight hours. We're seeking a detail-oriented professional to manage front desk operations while ensuring exceptional service in our 24/7 environment. Enjoy competitive pay, premium benefits, and a dynamic team atmosphere in the heart of Kansas City.
Responsibilities
- Manage all front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/checkouts efficiently with zero errors
- Monitor security systems and respond to emergency protocols
- Balance daily cash receipts and reconcile financial transactions
- Handle guest inquiries and resolve issues with professionalism
- Prepare end-of-night reports and manage room status updates
- Coordinate with housekeeping and maintenance teams
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in Opera or PMS hotel management systems
- Exceptional attention to detail and numerical accuracy
- Strong problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid Missouri driver's license (if required for errands)
- Flexible availability including weekends and holidays