Job Description
Are you looking for a rewarding career in the hospitality industry? We are seeking a dedicated Night Auditor to join our team in beautiful Jacksonville, Florida.
This is a unique opportunity to work in a relaxed environment during the night shift while ensuring our guests have a seamless experience from check-in to check-out. You will play a critical role in our operations, handling front desk duties and financial reconciliation. If you thrive in a fast-paced environment and value guest satisfaction, we want to hear from you.
Responsibilities
- Manage front desk operations and handle guest check-ins, check-outs, and reservations accurately during night hours.
- Perform nightly financial reconciliation, including posting charges, balancing accounts, and preparing daily reports.
- Conduct security rounds of the property to ensure guest and employee safety.
- Respond to guest inquiries via phone, email, and in-person with professionalism and efficiency.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Collaborate with the day shift team to ensure a seamless transition of duties and guest information.
Qualifications
- High school diploma or GED equivalent required; post-secondary education in Hospitality or Business is a plus.
- Previous experience in hospitality, front desk operations, or night audit roles preferred.
- Proficiency in MS Office Suite (Excel, Word) and hotel management software (e.g., Opera, Micros).
- Strong attention to detail and accuracy in financial transactions.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Ability to work flexible shifts, including nights, weekends, and holidays.