Job Description
Join our award-winning luxury hotel team as a Night Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences during overnight shifts. Enjoy competitive pay, comprehensive benefits, and a vibrant downtown Dallas location. Perfect for night owls who thrive in high-energy environments!
Responsibilities
- Check-in/check-out guests with precision and warmth
- Manage reservations and room assignments using Opera PMS
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and security teams
- Execute emergency procedures during overnight hours
Qualifications
- 1+ years hotel front desk experience required
- Fluency in English and Spanish preferred
- Advanced knowledge of Opera PMS or similar systems
- Exceptional conflict resolution and multitasking skills
- Ability to work independently during overnight shifts
- Valid Texas driver's license (for airport shuttle duties)